Privacy Policy

Effective Date: 29 July 2026

Our Commitment to Your Privacy

At Boris Walter, trust is fundamental to every professional relationship.

Whether you are attending a Personal Integration session, participating in Executive Mentorship, engaging in Company Integration, attending a workshop or simply making an enquiry, you are entrusting us with personal information. We recognise the importance of that responsibility and are committed to handling your information with care, respect and integrity.

This Privacy Policy explains how personal information is collected, used, stored, disclosed and protected in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, contacting us or engaging our services, you acknowledge that you have read this Privacy Policy.

Who This Policy Applies To

This Privacy Policy applies to services provided by:

Boris Walter

Including:

  • Personal Integration 

  • Executive Mentorship 

  • Company Integration 

  • Workshops 

  • Professional Education 

  • Speaking Engagements 

  • Online Resources 

  • Website enquiries 

The Information We Collect

We collect only the information reasonably necessary to provide our professional services and operate our business effectively.

Depending upon your interaction with us, this may include:

Personal Information

  • full name; 

  • preferred name; 

  • email address; 

  • telephone number; 

  • residential or postal address; 

  • occupation or professional role; 

  • emergency contact details. 

Booking & Administrative Information

This may include:

  • appointment bookings; 

  • invoices; 

  • payment records; 

  • correspondence; 

  • service selections; 

  • attendance history. 

Client Information

Where voluntarily provided, we may collect information such as:

  • intake questionnaires; 

  • personal goals; 

  • session preparation information; 

  • reflections you choose to share; 

  • feedback relating to our services. 

We collect this information to better understand your circumstances and prepare appropriately for our work together.

Sensitive Information

In some circumstances you may voluntarily provide sensitive information that assists in determining whether our services are appropriate.

Examples include:

  • health information; 

  • current healthcare practitioners; 

  • medications; 

  • accessibility requirements; or 

  • significant life circumstances relevant to your participation. 

Sensitive information is collected only with your consent or where otherwise permitted by law.

Information Collected Through Our Website

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address; 

  • browser type; 

  • operating system; 

  • device information; 

  • pages viewed; 

  • referring websites; 

  • approximate geographic location; 

  • time spent on pages. 

This information helps us improve website performance, security and user experience.

Cookies

Our website may use cookies and similar technologies to:

  • remember your preferences; 

  • improve website functionality; 

  • understand visitor behaviour; 

  • measure website performance; 

  • enhance user experience. 

Most internet browsers allow cookies to be disabled or managed through browser settings.

Why We Collect Personal Information

We collect personal information only where it is reasonably necessary to:

  • respond to enquiries; 

  • provide requested services; 

  • prepare for appointments; 

  • manage bookings; 

  • maintain appropriate client records; 

  • process payments; 

  • improve our services; 

  • communicate with clients; 

  • comply with legal obligations. 

We aim to collect only the information genuinely required for these purposes.

How We Use Your Information

Your information may be used to:

  • confirm appointments; 

  • prepare for consultations; 

  • communicate with you; 

  • deliver services; 

  • issue invoices; 

  • improve client experience; 

  • administer our business; 

  • provide educational updates where you have consented. 

We do not sell, rent or trade your personal information.

Disclosure of Information

Where reasonably necessary, information may be disclosed to trusted service providers involved in supporting our business.

Examples may include:

  • secure payment providers; 

  • accounting services; 

  • cloud storage providers; 

  • information technology providers; 

  • professional advisers; 

  • legal representatives; 

  • government authorities where required by law. 

We take reasonable steps to ensure third-party providers handle information appropriately.

Confidentiality

Respect for confidentiality is central to Boris Walter's professional practice.

Information shared during consultations is treated respectfully and confidentially wherever possible.

There are limited circumstances where disclosure may be required or authorised, including where:

  • you provide consent; 

  • disclosure is required by law; 

  • there is a serious and imminent risk to life, health or safety; or 

  • another legal obligation applies. 

Further information regarding confidentiality is contained within the Terms of Service and related client agreements.

Storage and Security

Reasonable steps are taken to protect personal information from:

  • misuse; 

  • interference; 

  • unauthorised access; 

  • unauthorised disclosure; 

  • unauthorised modification; and 

  • loss. 

Information may be stored electronically using reputable cloud-based providers and secure business systems.

Where physical records exist, they are stored securely.

Although every reasonable effort is made to protect information, no electronic storage system can be guaranteed to be completely secure.

Retention of Information

Personal information is retained only for as long as reasonably necessary to:

  • provide services; 

  • comply with legal obligations; 

  • maintain appropriate business records; 

  • resolve disputes; or 

  • meet regulatory requirements. 

When information is no longer required, reasonable steps will be taken to securely destroy or permanently de-identify it.

AI-Assisted Business Operations

From time to time, Boris Walter may use carefully selected technology tools, including AI-assisted software, to improve business administration and client services.

Examples may include:

  • transcription of recordings; 

  • preparation of administrative notes; 

  • document drafting; 

  • workflow management. 

Where AI-assisted tools are used:

  • confidentiality remains a priority; 

  • information is processed only where appropriate; 

  • reasonable steps are taken to use secure providers; 

  • AI tools assist administrative processes but do not replace Boris Walter's professional judgement. 

Where recordings or transcription require consent, this will be obtained beforehand.

Marketing Communications

If you choose to subscribe to our newsletter or mailing list, we may occasionally send information regarding:

  • workshops; 

  • educational resources; 

  • events; 

  • podcasts; 

  • articles; 

  • new services. 

You may unsubscribe at any time by using the unsubscribe link or contacting us directly.

Access to Your Information

You may request access to the personal information we hold about you, subject to applicable legal exceptions.

Requests should be made in writing.

Reasonable identification may be required before information is released.

Correction of Information

If you believe information we hold is inaccurate, incomplete or out of date, please let us know.

Reasonable steps will be taken to correct the information where appropriate.

Third-Party Websites

Our website may contain links to third-party websites.

Those websites operate independently of Boris Walter.

We encourage you to review their privacy policies, as we are not responsible for their privacy practices.

Overseas Disclosure

Some technology providers we use may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure that those providers maintain standards of privacy and security consistent with Australian privacy requirements.

Privacy Complaints

If you have concerns regarding the way your personal information has been handled, we encourage you to contact us first.

We will investigate your concerns and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

Privacy laws, technology and business practices evolve over time.

Accordingly, this Privacy Policy may be updated periodically.

The most current version will always be available through the Boris Walter website.

Contact

For privacy enquiries, requests or complaints:

Boris Walter

Email: boris@boriswalter.com

Phone: +61 431 612 312

Website: www.boriswalter.com